Kenneth, US
I had one minor glitch in my download that caused a problem and this was rapidly identified for me by your customer support. Solved the problem and all worked well. I am very happy.
Peter, US
I found the experience completely professional. Descriptions of the product we quite adequate and the FAQs answered all the questions I had before placing the order. Pleasing the order was easier than 90% of the online purchases that I have made and within 1 minute of submission of payment information I had the download information in my Inbox. Within 3 or 4 minutes the download (several GB) had completed and I was unzipping the files in preparation for installation. Instructions for download and installation were clear concise and correct. The installation went just as shown in the Video and the software came up just as it should have. I recommended it to a colleague and I'm going to buy more software from you. It is a pleasure to do business with you.
[This information may be published if you wish.]
Phil, CA
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
Birgit, SE
Wonderful product and a splendid support!
Greetings from Sweden
Hugs Birgit